House Opening
The lobby of RiverCenter usually opens one hour prior to an event’s starting time, though it may open earlier if a pre-performance activity is scheduled. At many events, admittance to the actual performance area is not permitted until shortly before the performance begins, so the area may be used by the performing artists or RiverCenter staff.
Late Seating
At the discretion of house management and in compliance with artists’ directions, latecomers and those returning to the performance will be seated as inconspicuously as possible at an appropriate interval during the program. Reserved seats are not guaranteed after the performance has begun, so latecomers may be seated in the back and near entry points out of courtesy to performers and other patrons.
Emergency Messages & Prohibited Equipment
Ushers are pleased to check cameras, recording equipment, cellular phones, and pagers, all of which are prohibited in the performance halls. Patrons expecting emergency messages should leave seat location information with potential calling parties and notify the Information Desk that they might be paged. Pagers are attended during performances, and urgent messages are delivered immediately.
Smoking
Smoking is forbidden in any part of the Hall. Smoking areas with ash urns are located outside all doors.
Lost and Found
Lost items found by patrons should be given to an usher for storing with RiverCenter Security. These items are retained by Security for sixty days then donated to Valley Rescue Mission, Inc. Owners may claim lost items by calling 706-256-3610.
Elevators
An elevator is available in the Grand Lobby for easy access to all levels of the Hall.
The Parking Lot
Parking is available in the parking garage which is located directly across the street from the RiverCenter on Broadway. The parking garage has a total of 685 spaces with 13 handicap accessible spaces. The parking garage will cost you $1.00 per day. Spaces are rented from 7:00 AM to 6:00 PM, Monday through Friday. Spaces may vary during these hours. Additional street parking is available around the block of the RiverCenter. There are 8 handicap accessible spaces on Broadway and a total of 62 parking spaces around the RiverCenter. For additional parking information, please contact RiverCenter security at (706)256-3610.
The Management
The management IS NOT RESPONSIBLE for personal apparel or other property of patrons. Patrons are advised to take coats and other personal items with them whenever they leave their seats.
Valet parking
No valet parking is available.
Doctors
Doctors who expect to be called during performances are requested to leave their seat locations with the head usher. For emergency contact during performances, call 706-256-3610.
Cell phones
Digital watches, cell phones, beepers, and other noise-making digital equipment must be turned off for the duration of the performance.
Photography
The photographing or sound recording of any Hall-sponsored performance, or the possession of any such photographic or recording equipment inside this theater, without prior permission, is PROHIBITED.
Restrooms
Rest rooms located downstairs in the south lobby are always unlocked. Those in the north lobby and on the mezzanine and balcony levels are made available as needed for specific events.
Fire Notice
Exits are indicated by a red “exit” sign. In the event of fire or other emergency, please do not run, but walk to the exit nearest to your seat.
Wheelchairs
Wheelchairs are available for any patron who needs assistance getting to or from his/her seat. Ask an usher for assistance.
Audio Aids
Subject to availability, infrared listening devices are available for hearing impaired patrons. The devices may be obtained free of charge from ushers. Personal identification is required.
Bar Service
Food and drink is not permitted in the performance areas of the building.
Refreshments
For the enjoyment of our patrons, bar service is available in the lobby prior to and during intermissions of some, but not all, events.
Backstage Areas Restricted
For safety and security and out of respect for per-formers’ privacy, patrons are not given access before or after performances to backstage areas.
Patrons Room
The Patrons Room on the mezzanine level is reserved for private functions before and after events. For information call 706-256-3607.
Ushers
RiverCenter ushers are members of a dedicated volunteer force. For information call 706-256-3652.
Important Phone Numbers
Emergency 706-256-3610
Event Information 706-256-3600
Ticket Information 706-256-3612
Season Ticket Purchases 706-256-3632
Groups Sales 706-256-3608
Rentals 706-256-3607
Volunteer Office 706-256-3652
ArtsReach 706-256-3607
