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Information Technology Associate
RiverCenter for the Performing Arts

IMMEDIATE OPENING

The Information Technology Associate (IT Associate) position is offered as part-time and is over-time eligible. The primary responsibility of this position is to provide support to the information technology division under the direction of the IT Administrator .

Requirements:

  • High school graduate; college graduate preferred with degree emphasis in computer related field.
  • Consideration will be given to individual possessing professional knowledge and aptitude to learn who has not yet obtained a degree in computer specific or related field.
  • Preference will be given to those possessing CompTIA, Microsoft, or Cisco Certification.
  • One year experience in computer related software and trouble-shooting field.
  • Working knowledge of Windows products to include XP, Server 2003, Exchange, Office and Active Directory.
  • Knowledge of software such as VMware Server, QuickBooks, and Adobe CS3 with aptitude for others, running on multiple operating systems.
  • Ability to navigate a network and understand basic operation of routers, switches, and firewalls.
  • Assist with daily support of up to 65 users, file and email server support, inventory tracking, distribution, and research and development.
  • Knowledge of VoIP systems, specifically Knology’s Matrix system, a plus.
  • Experience with CAT5/6 installation.
  • Ability to communicate both orally and written.
  • Maintain pleasant demeanor, positive attitude, and professional appearance.
  • Respond knowledgeably and in timely manner to staff requests.
  • Work with little supervision and be attentive, accurate, and sensitive to areas that require assistance.
  • Willing to learn and to perform all duties according to company rules and regulations set forth in RiverCenter Personnel Manual and Emergency Manual.
  • Must possess ability to use sound judgment when presented with unanticipated problems where guidelines are not addressed in either the Emergency Manual and/or Personnel Manual.

Direct Deposit for payroll.

Interested applicants may apply via email to pphillips@rivercenter.org, in person to Human Resources, 900 First Avenue Administrative Offices, First Floor, or by mailing resume to PO Box 2425 Columbus, GA 31902-2425. No telephone calls accepted for this position.

RiverCenter is a partner with the Georgia DDW (Drugs Don’t Work) Program and pre-employment drug screening is required.

 

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Ticketing Associate
RiverCenter for the Performing Arts

This position is part-time, overtime eligible and will support retail and ticketing/box office operations for RiverCenter reporting directly to the Box Office Manager.  Flexible hours considered.

Duties include, but are not limited to the following:

  • Covering ticket sales window during some or all of normal box office hours (currently Monday-Friday, 10:00 AM–5:00 PM; Saturday 10:00 AM–6:00 PM).
  • Some evening show hours (ticketing and sales gallery) and/or Black Tie events.
  • Assist in responses to event and other general inquiries.
  • Oversee designated operations of Ticketing and Sales Galley in the absence of the Manager.

Employment requirements:

  • High school diploma.
  • High level of organizational ability and excellent math skills.
  • Reliable and adhere promptly to work schedule.
  • Ability to quickly learn Tickets.com ticketing system.
  • Excellent customer service and problem resolution skills.
  • Computer operations knowledge and proficient in use of Microsoft Office and Excel.
  • Excellent oral communications.
  • Moderate and conservative dress.
  • Demonstrated ability to work well with others as a team or independently.
  • Ability to work flexible hours.
  • Reliable transportation.
  • Banking account for biweekly payroll

RiverCenter endorses a drug free workplace is a member of DDW (Drug Don’t Work) program.  Pre-employment drug screening and background checks are required.
EEOC

Responses accepted via email, U.S. postal services or in person
(Tuesday-Thursday, 10:00 AM–2:00 PM– Pat Phillips, Human Resources Director, 1st Avenue Entrance, First Floor).

NO TELEPHONE INQUIRIES ACCEPTED FOR THIS POSITION.