Special Requests
The RiverCenter strives to ensure that all people, regardless of ability, can enjoy our programming and our facility. Lobbies are completely accessible to people with disabilities. If you have a special request for accessible seating or special assistance materials, please contact the Box Office/House Operations Director at least three weeks in advance of the event. The elevator will provide easy access to all levels of the Hall. In the Halls, wheelchair seating is available in the lower levels of the orchestra and the mezzanine. Wheelchair patrons can be accommodated in restrooms located in the lobby.
For the Hard of Hearing
RiverCenter offers the Sennheiser Infrared listening system. The Sennheiser system makes it possible for those with a hearing loss of up to %75 to hear a program from any seat in the halls. Sennheiser headsets are available for use free of charge in the main lobby before each show.
Picture ID must be presented in order to check out Sennheiser headsets.
Patrons in wheelchairs
Patrons in wheelchairs may enter through automatic doors in t he south end of the lobby on the ground level (no stairs). Only disabled patrons with tickets in the wheelchair section may use the free parking facilities outside the Main Entrance. Your cooperation is requested. Additional free parking for handicapped is provided in the regular parking area. Cars must have necessary identification to qualify for these special arrangements. Wheelchair patrons can be accommodated in restrooms off both lobbies. There are wheelchairs on the premises for emergency use, thanks to the generosity of Conva Care Healthcare Products.
